Uma digital assistant launch: Skyscanner and BBC AI experts to debate future of voice

By Dan Brain, Content & Marketing Director, MAD//Fest London22 November, 2018

Leaders from Skyscanner and the BBC are among a panel of experts who will be debating the future of voice at MAD//Fest London on 28 November as part of the launch of Uma, the new digital assistant for enterprise.

Skyscanner Head of Alternative Platforms David Low and BBC Executive Editor - Voice Mukul Devichand will join a stellar panel on how voice technology is transforming consumer engagement, brand experience and enterprise productivity. The panel also includes Ammi Systems Founder Steve Milner, VUX World podcast presenter Kane Simms, Voice 2 Community Co-founder and ex-Lego Head of Emerging & Alternative Platforms James Poulter and voice agency Opearlo CEO Jess Williams.

The panel will focus on how brands and enterprises can successfully design for voice, barriers to adoption and future trends in voice and digital assistants.

Flight search site Skyscanner was an early adopter of voice technology and was the first travel firm to launch an Amazon Alexa skill back in 2015. Skyscanner has since added chatbots on multiple platforms which surpassed 1m traveller interactions earlier this year.

Meanwhile, the BBC has vowed to increase its creative experimentation in voice and sees potential in its ability to connect with audiences across platforms such as Alexa, Siri and Google Assistant.

Skyscanner and the BBC are two of the most forward-thinking brands in voice, said Milner.

As early adopters, they are uniquely placed to share learnings, insight and opportunities for enterprises to benefit from voice technology.

According to the Voice Recognition Report 2017-2023, the global voice market is predicted to be worth $126.5bn by 2023. The launch of Uma at MAD//Fest is an opportunity to get a sneak peak on the latest digital assistant and the first voice technology specifically designed for the workplace.

Click here to register your interest in the session.

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